FREQUENTLY ASKED QUESTIONS (FAQ)
ACTION PLAN UPON ARRIVAL
1. PURCHASE YOUR SKI TICKETS IN ADVANCE BEFORE ARRIVAL.
You can purchase ski tickets and equipment rental online at SKIPASSBALTICS.EU or via the SKI PASS BALTICS mobile app.
If you prefer not to plan your skiing time in advance, you can always purchase tickets at the Liepkalnis ticket office without a prior reservation. However, ticket prices will be higher.
2. IF YOU NEED EQUIPMENT RENTAL
A) If you have booked and paid for your equipment online, take a queue ticket marked "PREPAID RENTAL" at the rental terminal and have the QR code you received by email or SMS ready.
B) If you have not paid for equipment rental in advance, take a queue ticket marked "RENTAL WITHOUT PREPAYMENT".
While waiting, scan the QR code on your receipt and fill in the rental information.
You will receive your rental booking QR code by email or SMS.
SHOW IT TO THE RENTAL STAFF!
3. ONCE YOU HAVE RECEIVED YOUR EQUIPMENT, GET FULLY READY TO SKI BEFORE PROCEEDING TO THE TICKET OFFICE.
If you have a full-price ticket (without discounts), proceed directly to the self-service ticket machine.
If you have a discounted ticket*, proceed to the ticket office and have a document confirming your eligibility for the discount ready.
If you do not have a ticket purchased in advance or have not yet paid for equipment rental, please proceed to the ticket office.
* DISCOUNTS APPLY TO:
- Children under 6 years of age;
- Children under 12 years of age;
- Senior citizens;
- People with disabilities.
4. ATTACH YOUR SKI TICKET IN A CLEARLY VISIBLE PLACE AND HEAD TO THE SLOPES.
Don't forget to remove any old tickets!
5. RETURN ALL RENTED EQUIPMENT TOGETHER AFTER SKIING.
Please return all rented ski equipment at the same time.
- Place snowboard boots inside the bindings.
- Put the skis together and fasten the ski boots.
A LATE RETURN FEE MAY APPLY IF RENTED EQUIPMENT IS NOT RETURNED ON TIME.
What are the ticket prices?
You can find all ski pass prices here:
Where can I buy tickets online?
You can purchase tickets for a specific time slot through the Ski Pass Baltics mobile app.
Alternatively, you can purchase tickets on our website:
I accidentally purchased a ticket for the wrong date. What should I do?
We encourage everyone to purchase tickets carefully and double-check the selected date and time before completing the payment.
Tickets are non-refundable. If you are unable to use your ticket, we recommend transferring it to another person.
You can also change the date and time of your entire booking for an additional fee, provided that more than 24 hours remain before the start of your booking.
At the bottom of your booking confirmation, you will find the "Change Order" button.
Can I buy tickets on site?
Those who prefer not to plan their skiing time in advance can purchase tickets directly at the Liepkalnis ticket office.
However, ticket prices at the ticket office are higher to help manage visitor flow.
Buy your tickets online, save money and avoid queues!
How do I get to Liepkalnis?
Our address is Minsko pl. 2, Vilnius LT-02121.
There are two entrances: one from Minsko plentas and another from Liepkalnio Street.
How can I rent skiing or snowboarding equipment?
If you book your equipment in advance:
You can pre-book both your equipment and ski pass through the Ski Pass Baltics app or website.
Upon arrival, show your booking QR code to the rental staff. Once scanned, the staff will provide your equipment.
After collecting your equipment, proceed to the ticket office with the same QR code to collect your ski pass.
If you have not booked your equipment in advance:
You can also rent equipment on site. At the rental centre, you will find signs displaying QR codes.
Scan the code to access the rental form, enter your personal details and select the equipment you need.
Once completed, you will receive a QR code. Show it to the rental staff to collect your equipment.
Then proceed to the ticket office with your QR code to pay for the equipment rental.
When does the equipment rental period begin?
The equipment rental period begins from the moment the equipment is handed over to you.
How late can I return my rented equipment?
An additional 15 minutes are automatically added to your rental time, allowing you to put on your boots, collect your equipment, purchase your ticket and reach the slopes.
If you return your equipment more than 15 minutes late, an additional late return fee will apply in accordance with the rental agreement.
What are the smallest and largest equipment sizes available for rent?
Skis:
- Smallest skis: 80 cm – suitable for customers approximately 100 cm tall.
- Largest skis: 170 cm – suitable for customers 190 cm tall or taller.
- Ski boot sizes: 25–48.
Snowboards:
- Smallest snowboard: 90 cm – suitable for customers approximately 110 cm tall.
- Largest snowboard: 163 cm – suitable for customers approximately 190 cm tall.
- Snowboard boot sizes: 33–48.5.
Are helmets mandatory?
Helmets are mandatory for children under 6 years of age and for everyone using the Snow Park.
Helmets are recommended on all other slopes.
Do you rent ski clothing?
No, we do not offer clothing rental.
Are there lockers for personal belongings?
No, we do not have lockable storage lockers.
However, the equipment rental area is monitored by CCTV and has shelves where you can leave your shoes and other belongings.
We do not recommend leaving valuable items unattended.
Where are the toilets located?
Toilets are located in the equipment rental building and in the café.
When are the slopes groomed?
We groom all slopes every night, except when it rains or the nighttime temperature exceeds +2°C.
Grooming during the day is not possible, as the process takes approximately 5 hours. The snow also needs several additional hours to settle and harden to ensure a more durable skiing surface.
As at ski resorts around the world, slope conditions are usually best in the morning!
Which slopes and ski lifts are currently open?
Up-to-date information about operating slopes and ski lifts is available on our slope map:
How can I check the current slope conditions?
Before purchasing a ski pass, you are welcome to check the slopes in person or ask our ticket office staff about the current conditions.
You can also watch the slopes live through our webcams:
How can I check how busy the slopes are?
You can check how busy the slopes are in real time using our live webcams:
When does the Snow Park open?
The Snow Park is usually the last area to open.
Building and preparing the park features requires consistently freezing temperatures and a significant amount of snow.
You can check whether the Snow Park is currently open here:
Is parking free?
Yes, parking at Liepkalnis is free of charge.
Do you offer season passes?
No, we currently do not offer season passes and have no plans to introduce them in the near future.
Is sledding allowed at Liepkalnis?
No. Sledding is strictly prohibited at Liepkalnis for your safety and the safety of your children.
How can I apply for a job at Liepkalnis?
You can find information about current job opportunities here: